Shipping policy

Shipping Policy

At KIVRA, we are committed to delivering your order as quickly and efficiently as possible. Because we ship directly from our specialized fulfillment centers within the United States, you can expect much faster delivery times than typical online stores.

1. Shipping Rates

- Standard Tracked Shipping: FREE (Limited Time Offer)

- We currently ship exclusively to customers within the United States.

2. Processing Time

Orders are typically processed and packed within 1-2 business days. You will receive a notification with a tracking number as soon as your order is on its way.

3. Estimated Shipping Times

Once processed, your KIVRA Scalp Massager will be delivered via our premium carriers.

- Average Delivery Time: 2-5 business days.

- Please note: Delivery times may vary slightly during peak seasons or holidays.

4. Tracking Your Order

Every order includes a tracking number. You will receive an email with your tracking link once the order has shipped. You can track your package directly through the link provided to see real-time updates.

5. Correct Address

Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at kivrashop03@gmail.com.

6. Questions?

If you have any questions about your order or our shipping process, please reach out to our support team at kivrashop03@gmail.com.